TERMS AND CONDITIONS

TERMS AND CONDITIONS

WELCOME TO LITTLE ALOHA

These Terms govern your use of our Website and related services. By accessing and using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. General Conditions & Rights
We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, copy, or exploit any portion of the service or content without our express written permission.

2. Products and Pricing
Accuracy: We strive for accuracy in product descriptions and images, but we do not guarantee that all content (including colors shown on your monitor) is complete or error-free.

Pricing & Availability: All prices are in Australian Dollars ($AUD) and are subject to change at any time without notice. We reserve the right to limit quantities or discontinue any product.

3. Orders and Payments
Order Acceptance: Placing an order is an offer to purchase. We reserve the right to reject any order for any reason (e.g., product unavailability or pricing error).

Account: You agree to provide current, complete, and accurate purchase and account information and to promptly update it as necessary.

Payment: Full payment must be received before an order is dispatched. We accept methods listed at checkout.

4. Shipping and Delivery
Policy Link: Full details are in our Shipping Policy https://littlealoha.co/collections/shipping-delivery

Risk: Risk and title pass to you upon delivery. We are not responsible for loss, theft, or damage after delivery.

5. Returns and Australian Consumer Law 
ACL Guarantee: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

Faulty Items: For issues related to faulty or damaged goods, please contact us at aloha@littlealoha.co with proof of purchase and details of the fault.

Change of Mind Policy
Please choose carefully as all products are made to order specifically for each customer. Due to this custom nature, we do not offer refunds or exchanges for change of mind.

However, if you have any concerns or problems with your order, please reach out to us at aloha@littlealoha.co so we can find a positive solution for you.

6. Legal & Governing Terms
Intellectual Property: All content is the property of Little Aloha Co. and is protected by copyright law.

Limitation of Liability: To the fullest extent permitted by law, Little Aloha Co. is not liable for any indirect or punitive damages resulting from the use or inability to use the Website.

Governing Law: These Terms are governed by the laws of the State of Queensland, Australia, and you submit to the exclusive jurisdiction of its courts.

Privacy: Your personal information is governed by our Privacy Policy Your privacy is important to us.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

7. Use of Information
We collect your personal information primarily to:

Process and fulfill your orders (including shipping and payment).
Communicate with you regarding your order status.
Send you marketing updates (if you opt-in to our newsletter).

We only use and disclose your personal information for these purposes or as otherwise permitted under Australian privacy law.

8. Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

When you provide us with credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an industry-standard payment processor (like Shopify Payments). We do not store your full credit card details on our servers.

9. Cookies
Our Website uses "cookies" to help remember and process the items in your shopping cart and understand your preferences for future visits. You have the option to set your browser to refuse all cookies if you wish.

10. Terms and Conditions Changes
We reserve the right to update these Terms at any time. Your continued use constitutes acceptance of any changes.